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IT Assett Manager

Job ID: R0124206 Location: Turin, Piedmont, Italy
Regular Employment, Full time
Thales people architect and deliver satellite-based systems that help position, connect and observe our planet, and push the boundaries of our understanding of planet's resources. Our systems are in orbit at 400 km, 20000 km, 36000 km and beyond to the edges of the solar system.

IT Site Representative/Assett Manager

You will be accountable and responsible for defining and managing the Service Asset & Configuration Management policy and processes ensuring integration with the other IT Service Management processes such as Incident, Problem, Change, and Service Requests.

This role will enable IT management to exercise control of IT configuration items and assets ensuring that up-to-date and verified information on the status of service assets and IT infrastructure is made available to other IT service processes.

Accountable for the creation of the Configuration & Asset Management operation including strategy, people, process/policy within the Service Now platform.

Propose and agreeing assets to be uniquely identified with naming conventions and ensures that the IT Service Provider comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates

Facilitating the negotiation of the scope of the CMDB in collaboration with IT process owners, IS business stakeholders and Enterprise Architecture

In partnership with IT Service Operations plan and execute the population of the asset register and configuration management database

Reviewing the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

Defining and implementing IT quality assurance practices and procedures.

Control and manage the configuration & asset management database

Have a working knowledge of the end-to-end implications of configuration changes and communicate such implications as appropriate.

To identify, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes and relationships.

  • Skills/Experience

Relevant IT technical field and service management experience

Experience in leading in Service Asset and Configuration Management in a challenging and multinational environment.

Specialized knowledge of defining, documenting and implementing Asset Management and Configuration Management processes for both hardware and software CIs.

Well-versed on ITIL Service Lifecycle Management Processes – ITIL certification.

Self-motivated and with a positive attitude, adaptable and flexible to change in a large organization.

Experience with Service Now Platform

Knowledge of tools like Microsoft SCCM-CB, Forescout

Current experience of assets and CMDB models and methodology.

Methodical approach with high attention to detail.

Is flexible and a proactive team player

  • Language Skills:

Excellent written and verbal communication skills in English language

  • Other

Available to travel within Europe

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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About our location

Torino, Italy