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Account Manager

Job ID: R0137390 Location: Tokyo, Japan
Regular Employment, Full time
Location: Tokyo, Japan

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales Japan has been present in Japan for more than 40 years and has been responsible for expanding our business as well as supporting the local users. Thales objectives are to be an active and recognised partner for the development of infrastructure in Japan and to cooperate with Japanese companies in the export market for defence, transportation, aerospace, space and security.

As a local Sales /Account Manager in BPS, you are accountable for:

  • Manage account strategies to enhance growth and competitive positions
  • Promote and Sell Thales DIS BPS offers with the target to grow profitable sales revenue with these accounts
  • Prepare commercial proposal following Thales DIS BPS pricing processes, negotiate prices and contracts
  • PO fulfilment with support from internal Thales delivery team and finance team to ensure cash collection
  • Regular follow up/ handling and delivery coordination with accounts and the CS team to ensure the delivery accuracy
  • Take the lead for comprehensive solution offering and identify opportunities to increase revenue and communicate new products and services to the customer where appropriate
  • Build relationships and expand network to communicate on offer values and overall business/  industry knowledge
  • Set and validate customer strategy based on market needs and technology trends allowing competitive advantage
  • Put in place account management practices: contact plan, meeting plan, short-term and long-term strategy understanding, understanding of key decision processes, key stake-holders and key projects where Thales can contribute
  • Ensure proper reporting and forecast process (CRM)
  • Liaising and coordinating internal resources to match customer expectations and satisfaction


To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

  • Bachelor in Engineering or Computer Science with 5 years experiences in account management, sales and/or pre-sales in microprocessor and/ or payment segment, and/ or digital transaction domain
  • A proven sales track record, with a strong commercial background, able to develop and maintain business and customer relationships in the market
  • Have a good understanding of technically complex products/services
  • Willingness to be involved in details to ensure customer satisfaction
  • Sound commercial knowledge, including oral and written presentation, risk management, legal contracts, price negotiation, strategic sales and marketing planning and other topics, distinct customer understanding and the ability to close complex negotiations
  • Fluent in written and spoken Japanese (mother tongue) and English language mandatory
  • Understanding of culture and decision processes of the Japanese customers
  • Honest and has high level of integrity. Several years of experience in working in international companies, preferably experience with European and/or US businesses.
  • Highly Motivated

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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About our location

Tokyo, Japan