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Cloud Operations Engineer

Job ID: R0105997 Location: Singapore, Singapore, Singapore
Full time, Regular Employment
Location: Singapore, Singapore

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

As a Cloud Operations Engineer for the Cloud Center of Excellence team located in Singapore, you will be carrying out pro-active operations activities across a global organization to ensure internal customers receive world-class support on AWS Thales public cloud infrastructure.

A week in the life of a Cloud Operations Engineer:

  • Support the company-defined AWS cloud strategy.
  • Enjoy solving problems, work with customers, and have technical backgrounds from a variety of different fields.
  • Collaborate and work very closely with Site Reliability Engineering and Security teams.
  • Provide general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues.
  • Understanding of infrastructure monitoring, logging, alerting release and configuration management.
  • Actively participating in change and incident management processes and coordinating several stakeholders.
  • Ensure day to day world-class support to internal engineering and services teams.
  • Making sure there are continuous Thales AWS cloud improvements.

Knowledge, Skills and Experience:

  • To succeed at this job, you must have astrong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer.
  • You must havepast experiences on Linux/Windows-based OS, experience in monitoring/logging like DataDog.
  • We would like someone to join our team who willhave a strong customer focus and who is comfortable in an ambiguous, ever-changing environment. Have experience with incident and change management process.
  • We are looking for someone withexcellent network analysis fundamentals, robust troubleshooting skills with large scale customer support systems and processes.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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Singapore, Singapore

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