Jobs By Location
- France Jobs 2646
- United Kingdom Jobs 185
- Germany Jobs 184
- United States Jobs 166
- Netherlands Jobs 140
- Canada Jobs 131
- Australia Jobs 127
- Italy Jobs 94
- India Jobs 70
- Belgium Jobs 51
- Singapore Jobs 50
- Romania Jobs 35
- Poland Jobs 33
- Spain Jobs 28
- Portugal Jobs 26
- Mexico Jobs 22
- Czechia Jobs 20
- Austria Jobs 18
- Hong Kong SAR Jobs 16
- Brazil Jobs 12
- Denmark Jobs 11
- Saudi Arabia Jobs 10
- Philippines Jobs 10
- Japan Jobs 10
- Morocco Jobs 7
- Switzerland Jobs 7
- Colombia Jobs 7
- Sweden Jobs 6
- Egypt Jobs 5
- Thailand Jobs 5
- China Jobs 5
- United Arab Emirates Jobs 4
- New Zealand Jobs 4
- Israel Jobs 3
- Luxembourg Jobs 3
- Indonesia Jobs 2
- Taiwan Jobs 2
- Norway Jobs 2
- Oman Jobs 1
- Belarus Jobs 1
- Finland Jobs 1
- Malaysia Jobs 1
- South Korea Jobs 1
- Nigeria Jobs 1
- Argentina Jobs 1
Jobs By Category
- Bid & Project Management Jobs 257
- Communications Jobs 10
- Customer Service Jobs 323
- Finance Jobs 79
- General Management Jobs 1
- Hardware Jobs 390
- HSE, Real Estate, Security, Personal Assistance & Medical Welfare Jobs 90
- Human Resources Jobs 37
- Industry Jobs 351
- Legal & Contracts Jobs 44
- PROCUREMENT Jobs 80
- Quality & Customer Satisfaction Jobs 64
- Software - IS/IT & Cybersecurity Jobs 1514
- Strategy, Marketing, Sales Jobs 171
- Systems Engineering Jobs 753
Cloud Operations Manager - Ottawa
Regular Employment, Full time
Thales is currently seeking a Cloud Operations Manager to join the team in Ottawa, Canada. This role will is currently virtual, but may require occasional onsite presence once restrictions have been lifted. As a Cloud Operations Manager you will be responsible for leading a highly motivated and technical team that is build and maintaining our public and private cloud infrastructures. Day-to-day operations include managing our Cloud Services including deployments, hotfixes, system updates, system administration, incident resolution, problem management and escalations, configuration and change management, asset management, management and disaster recovery. You will also mentor engineers to meet the company’s needs.
Provide 24 X 7 operations for Thales CPL Cloud Services
Oversee Network Operations, Service Desk, Event Management, Incident Management, Problem Management, Configuration Management and Change Management Processes for all Cloud Services.
Define and report Key Performance Indicators to monitor process health; define and report Customer facing service metrics. Implement and oversee Security policy, monitoring, and guidelines for Cloud Services.
Demonstrate thought leadership by excellent presentation and negotiation skills.
Take initiative in discovering existing and new challenges pertaining to the operations of Cloud Services and propose pro-active measures.
Constantly seek to improve, resolve, and streamline tools and processes to meet operational challenges.
Lead Service Disruption and Outage Analysis to create timely Disruption Reports and prevent the reoccurrence of incidents.
Directly manage assigned employee team. Carry out management and supervisory responsibilities in accordance with the organization’s policies. Responsibilities include interviewing, hiring and training; planning, assigning and directing work; setting objectives and appraising performance.
Responsible for creating Runbooks in order provide clear guidelines for staff on operational procedures during incidents/escalations.
Required Skills and Experience:
Bachelor’s degree in Computer Science or related field or 5+ years of professional work experience in a related field.
5+ years of progressive experience in large complex information systems.
5+ of IT Service Management, data center, server, and storage management, virtualization, networking, systems management, and/or project management.
Experience in managing production systems on a very large scale.
Experience with Google Cloud Platform (GCP) and Amazon Web Services (AWS)
High level knowledge of automation tools such as Terraform, Cloud formation, and Ansible.
Experience utilizing Linux and Window systems.
This position requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List and/or the US the Export Administration Regulations (EAR). All applicants must be eligible, or able to obtain authorization, for such access.
Preferred Skills and Experience:
Experience designing and/or consuming cloud service architectures.
Experience in deploying and supporting web based applications.
Ability to think in a Cloud Services manner.
Experience with orchestration toolsets.
Understanding of operational concepts like network security, routing, and load balancing.
Understanding of protocols like TCP/IP, SSH, RDP, etc.
Understanding of operational concepts like change management, on call rotations, escalations, and uptime
Experience working with virtualization: VMWare, and Hyper-V
Experience working with DB’s: MSSQL, MySQL, PostgreSQL, Mongo, and Cassandra
Ability to work in an extremely geographically distributed company
Collaboration and project management tools: Jira, and Confluence
Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
< Go Back to results