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Sales Engineer

Job ID: R0105028 Location: Mexico City, Mexico City, Mexico
Full time, Regular Employment
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.


Have you ever wondered what it takes to provide comprehensive cybersecurity to the world’s largest, and most demanding organizations? Thales is a global leader in data protection and cybersecurity. We provide solutions for defense, critical infrastructure and telecommunication operators, industrial and financial companies. We provide best in class security practices in consulting, professional services, design, implementation and other security services.

We are looking for an experienced, high-energy, hands-on, Senior Sales Engineer to support the LATAM Region sales team in defining strategies for successful sales and implementations of Thales security solutions in a broad range of applications including:

  • Identity
  • Access Management
  • Multi Factor Authentication & Public Key Infrastructure
  • Cloud Security

In addition, s/he will be expected to present to government and commercial customers (including; development staff, CXO’s, analysts and partners) information concerning the technical and business benefits of Thales security solutions.

*The position will require 50% or more of travel – mostly domestic with some international travel.

Key Responsibilities:

  • Provide pre-sales technical sales support for Thales Identity and Access Management products.
  • Work together with the Business Development and Technical Support teams to ensure overall customer satisfaction;
  • Prepare workflows, answers to Requests for Proposals, Request for Information and project proposals;
  • Work to identify sales prospect requirements for Thales products;
  • Prepare initial solution presentations and demonstrations for Thales Identity and Access Management products;
  • Study customer operation to understand their business direction and application requirements in order to help them define their technical needs and recommend solutions that meet those needs utilizing company products;
  • Provide high-level technical support, consultation and training on company’s products and capabilities to Partners, End-Users and other departments as part of the sales cycle;
  • Work closely with Product Management and Marketing to identify, evaluate, and make technical recommendations regarding strategic product enhancements based on market initiatives, new technology, partnerships or customer requirements;
  • Arrange and coordinate product demonstrations or trial installations of products;
  • Maintain a high degree of technical awareness of relevant products, competitors, and trends in the marketplace.
  • Any other duties or tasks as assigned


  • Bachelor’s degree in a technical subject (e.g., Computer Science, Mathematics, or Engineering) Master’s degree a plus
  • 5+ years pre-sales working experience for an enterprise software or security company (some experience working with channel/partner is required) with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
  • Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system (UNIX, Linux or Windows)
  • Enterprise software installation experience is required; installation across private, public and hybrid clouds is a plus
  • Strong knowledge of technologies and protocols to support identity access, such as SAML 2.0, Radius, WS-Federation, OAuth, and OpenID Connect, Single Sign On, and Context Based Authentication
  • Strong knowledge of user repositories such as Active Directory, LDAP and Azure AD
  • Strong background in at least one of the following areas:  Security (encryption, access control, PKI, digital certificates etc.) is a must
  • Prior scripting experience using python, PowerShell or Restful API is a plus
  • Knowledge of Risk Management concepts and Global Security Regulations for Data is a plus
  • Excellent presentation and verbal communication skills
  • Good communication skills, particularly on expressing technology products and features, solution technical value, cloud environment and thales’ differentiation.
  • Strong coordination skills externally and internally
  • Analytical and results oriented
  • Teamwork spirit
  • Highly independent and resourceful for a remote management

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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About our location

Mexico City, Mexico

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