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Senior System Administrator

Job ID: R0089745 Location: Maryland, United States of America
Full time, Regular Employment
Location: Maryland, United States of America

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.


We are looking for a Senior System Administrator to join Thales in Baltimore, MD. As a Senior System Administrator for the Identity & Biometric Solutions team, you will own, manage, and maintain the infrastructure and application environments that support a 10 million dollar biometrics services project that provides data collection and information processing to a state government agency. The Sr. System Administrator will be familiar with operations management, practices, and procedures and will rely on extensive experience and judgment to plan and accomplish goals in a results-oriented environment. 

Key Responsibilities:

  • Provide technical skills and facilitate the monitoring and remediation of a technology blended environment
  • Maintain and repair the hardware in the primary and disaster recovery data centers
  • Coordinate and manage the Support Engineers to remediate software defects and application issues
  • Meet with the customer daily to provide status of the environment and potential solutions to open issues
  • Document solutions for future troubleshooting and cross training
  • Monitor the performance for Automatic Fingerprint Identification System a 24/7/365 system; includes monitoring logs and file systems
  • Independently troubleshoot system issues and establish call bridges with appropriate personnel to ensure the system is restored to proper operating condition and all efforts are documented from start to closure
  • Utilize the ticket tracking system to track and resolve the issue; identify and escalate priority issues in a ticket report
  • Stay current with system information, changes, and updates
  • Handle and resolve customer complaints

Required Skills and Experience:

  • 5+ years of experience as a System Administrator with advanced to expert-level skills in Windows and SuSe Linux/AIX and VMWare administration
  • Must be able to obtain State of Maryland clearance
  • Intermediate networking skills (WAN/LAN) and basic knowledge of Oracle databases
  • A strong written and verbal communicator
  • Experience with a monitoring tool (Zabbix, FogLight, or equivalent)
  • Comfortable in understanding and explaining complex workflows and problems to customers and internal stakeholders (developers, various levels of management, and other technical leads)
  • Desire and ability to learn about biometric software applications

Preferred Skills and Experience:

  • Bachelor’s Degree in Computer Science/Software Engineering/Information Sciences
  • SQL skills
  • Crystal reporting tool knowledge
  • Some experience with application development
  • Industry certifications such as: Microsoft Certified Solutions Expert (MSCE), VMware Certified Advanced Professional (VCAP), Cisco Certified Network Associate (CCNA) or SuSE Certified Engineer (SCE)

Are you ready to be part a part of something big? If your skills, experience and attitude are a match and you’re looking for an exciting challenge, please apply now using the link below and we will be in touch.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture.

We are an Equal Opportunity Employer/AA/Minorities/Females/Veterans/Disabled.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an Equal Opportunity Employer/AA/Minorities/Females/Veterans/Disabled.

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For United States Candidates

Thales is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, age or any other characteristic protected by law. Please read Thales Equal Opportunity Policy Statement. Please read our Pay Transparency Policy Statement.

For more information about your rights as an applicant, please review EEO is the Law and EEO is the Law Supplement or EEO is the Law (Spanish) and EEO is the Law Supplement (Spanish).

If you need an accommodation or assistance in order to apply for a position with Thales, please call Human Resources at 1-833-676-3700 or email us at

Thales is an E-Verify employer - learn more here.

About our location

Maryland, United States of America

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