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Maintenance Customer Instructor

Job ID: R0065876 Location: Hengelo, Provincie Overijssel, Netherlands
Full time, Fixed Term / Temporary
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our achitects design innovative solutions that make our tomorrow's possible.

About us
With 80.000 talents working in 68 countries, we are one of the biggest high-tech employers in the field of safety and security. In the Netherlands, where 2000 employees are based, we are located in four cities: Huizen, Delft, Eindhoven and Hengelo (HQ). Together with an extensive ecosystem of knowledge partners, customers and suppliers, we work on radars for naval vessels, cyber security solutions, transportation systems, communication equipment for land forces, cryogenic cooling solutions and research & development for radar tech (in collaboration with TU Delft).

The Business Unit Naval Systems in Hengelo is an international player in the naval market. The Training Team within Thales Netherlands Naval is responsible for the development and delivery of training courses for radar equipment units (such as Antennas, Transmitters, Receivers) and combat management systems (maintenance and operational trainings). The training team is also involved in performing Services such as Health Checks, Technical Assistance and Repairs for our customers.
We are in search for a:

 Maintenance Trainer / Customer Instructor

About the job
We offer the possibility of working in an exciting and technically challenging domain providing training programs for our customers about our systems and solutions. These solutions includes radar equipment, electro optical systems and combat management systems that interact with other sensors and effectors on board of naval ships..

In the role of Maintenance Trainer / Customer Instructor you will be part of the training team and will work with our customers (maintainers) on these systems during their whole lifecycle. Our customer training programs focus on different levels of maintenance training.

You will work both at our premises and at customer locations (land based test locations and on board of ships) around the world. Some of your responsibilities will be:

  • Specify and develop training plan and material, in cooperation with logistic engineers, technical authors and project teams;
  • Provide training programs in our Thales International Training Centre or at customer locations;
  • Act as host for our trainees, together with our Welfare officer and project team;
  • Collect information for our support teams in case of technical and/or performance problems;

About you
This job is highly suited to an enthusiastic professional with the ambition to work on complex solutions and the capacity to transfer technical knowledge to our customers.. We are looking for a hands on colleague who is interested in working with both legacy and newest technologies, as we support our products during their long product life cycle.

  • Bachelor/Master  in e.g. Electrical Engineering, Electronics, Physics or equivalent professional operational training experience with complex systems and solutions;
  • Proven didactic skills, knowledge of teaching methods;
  • Practical experience using hardware tools and electronic test equipment;
  • Able to analyze and interpret complex hardware / software specifications and documentation;
  • Professional language skills in English (verbal and writing), other language skills are an advantage;
  • Analytical and problem-solving capacity;
  • Flexibility to achieve the training objective in unexpected circumstances.
  • Ability to empathize with other cultures and customs;
  • Flexible to travel;

Thales offers

  • An interesting job within a nice team in an international high-tech environment;
  • Room for and attention to personal development and personal initiative;
  • The opportunity to grow within the organization, for instance on a technical, managerial, commercial or international level;
  • An open and flexible work environment where a good work-life balance is considered important;
  • A pleasant workplace in "the best building in the Netherlands" (Public’s Choice Award, 2015);
  • Excellent work conditions, with 40 holidays a year, among other benefits.


Would you like to apply directly?  Then click on the button ‘Apply now’ to show your interest.

An assessment could possibly be part of the procedure.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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About our location

Hengelo, Netherlands

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