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Senior Product Manager

Job ID: R0122220 Location: Haryana, India
Regular Employment, Full time
Location: Haryana, India

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.

Proven at the world’s most demanding Tier-1 Telcos, Guavus (A Thales Company) is at the forefront of streaming big data analytics, artificial intelligence and machine learning innovation. The Guavus Reflex® platform was designed from the start for real time and near real time streaming applications which require advanced analytics, very high scale and performance, rapid time to market and mission-critical reliability in production. Guavus Reflex is designed to turn data into insights, decisions and closed loop actions in the shortest possible time and at the lowest possible cost. More at

Guavus Ops-IQ in an Operations Intelligence product suite built on the Reflex platform that can cater to a wide variety of operations analytics use cases for Network and Service Operations.

About the Team:-

Our close-knit Product Management group helps envision and build transformational analytics AI/ML apps rapidly. We work with our customers, sales, designers and engineering to develop the AI/ML big data operations analytics use cases that advances our strategic goals.

About the Role:-

We are looking for a Senior Product Manager help us build and evolve our world-class Ops-IQ product suite. It is at the core of every transformational analytics product built for our Communication Service Provider (CSP) Tier-1 customer as well as IIoT. We work closely with the Reflex platform team that build and deploy the AI/ML platform, driving transformation for our worldwide customers.

Why we need you:-

This is a unique opportunity to join a product team that sits at the core of Guavus (Thales) AI/ML/Big Data/Cloud strategy. As we plan for growth, we are looking to adding a product expert who can drive designing and implementing our cutting edge AI/ML operations analytics strategy and build a set of very competitive and compelling analytics capabilities. We need you to study the market, competition, customers and apply standardized frameworks to productize differentiating AI/ML research at Guavus into world-class Telco Operations products.

Who you are:-

  • You have strong communication skills, strong business acumen and great product instincts.

  • You have at least five years’ relevant experience in software product management working in the big data analytics domain (mandatory Product Management experience, not optional).

  • You have at least five years’ relevant experience in software product management working in the Communication Service Provider (CSP) domain .

  • You have a BE/BS degree in Computer Science or a similar quantitative discipline. An advanced degree in CS or equivalent experience is good to have but not necessary. Having previously served in a CSP operations role is a huge positive .

  • You have very strong storytelling skills: You must be able to look at a diverse set of information collected from sales, customers, market research, users, and synthesize them to create motivating customer-centric stories and detailed requirements for platform engineers.

  • You have a customer-first mind-set and obsess about why and how Guavus customers use our platform and use these insights to keep customers' best interest in product decisions and overall backlog prioritization at all times.

  • You have a solid business to technology intuition using which you are able to identify the right analytics capabilities for business opportunities, make prioritization calls, and translate the customer/market needs to platform requirements.

  • You understand the network operations and service operations lifecycle and challenges in a typical CSP environment.

  • You have familiarity with ML platforms, and ML algorithms and AI techniques.

  • You have strong design skills, and can work with UX designers and customers to constantly define and improve on product usability.

  • You are at home with technologies such as Spark, Hadoop, ElasticSearch, DSML platforms.

  • You have very good working knowledge about Cloud AI/ML platform

    capabilities across Azure, GCP and AWS and keep up with the latest market trends.

  • You understand well the security and compliance environment large scale enterprises have to operate in and incorporate that In our products.

  • You are well versed in building products using microservices, Service Oriented Architectures, and REST APIs and lean product development


Your primary Responsibilities:-

  • Maximizing Guavus Operations analytics value through productization of our AI/ML research at a regular cadence through agile product management.

  • Balance technical constraints and resource constraints and still deliver differentiating ML capabilities in the platform that clearly illustrate business value to customers.

  • Customer/Market to product technical translation: Translate product

    strategy and customer asks into technical stories and detailed requirements for the engineering team.

  • Work collaboratively with field-technology (CTO group), analytics research and engineering to define game changing AI//ML capabilities in our Ops-IQ product suite.

  • Work closely with platform architects & engineers of your domain and know how to build cutting edger capabilities incrementally using agile product management techniques with a strong focus and balance on the long-term AI/ML strategy.

  • Constantly evaluate the market penetration of your product, how to drive increased adoption, and improve the user experience.

  • Contribute to the product strategy and roadmap of ML initiatives at Guavus to help drive the most impact to our customers in CSPs and IIoT domains.

  • Shipping enterprise-grade features that solve true customer problems and are able to prove business value by defining and tracking product success metrics and presenting to executives and customers at a regular cadence.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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About our location

Haryana, India

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