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Senior End User Computing Engineer

Job ID: R0111937 Location: Crawley, England, United Kingdom
Regular Employment, Full time
Location: Crawley, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

This is an exciting opportunity for a Senior End User Computing Engineer (EUC) to join our IT Infrastructure tribe, to provide technical support services to a diverse business.  You will provide day-to-day technical support, assisting with project delivery and contributing to overall technical excellence and continual service improvement

The operating environments are currently on-prem hosted, and we are actively looking to adopt cloud services in the future

What you will be doing:

  • Provide continuous and ongoing technical support on a variety of IT managed services
  • Take ownership of products within the EUC service, including lifecycle management activities such as upgrade, right-sizing & decommission
  • Actively participate in the service evolution and underpinning platforms & products
  • Implement solutions which drive automation to help reduce time spent by support teams and in turn, free-up time to innovate and drive service improvement

Skills and experience:

  • Experienced senior technical resource, highly motivated and capable of understanding and resolving complex technical problems
  • Hands-on experience of implementing and supporting large-scale Microsoft or *NIX physical & virtual workplace environments within a large enterprise
  • Extensive experience of security compliance across the EUC estate and undertaking vulnerability remediation activities
  • Ability to assist with the creation of system design, functional specifications and operations for Modern Workplace projects and solutions
  • Excellent verbal and written communication skills
  • Capability to author and update infrastructure, support and procedural documentation

Technical Skills:

  • Windows Client Operating Systems
  • Desktop/Application Virtualisation solutions, ideally on VMware stack (Horizon View, App Volumes, Dynamic Environment Manager) ThinClient, and RDS or Citrix
  • Configuration Management & Software deployment, ideally on SCCM or SolarWinds Patch Manager orManageEngine
  • Mobile Device Management, ideally on WorkSpace ONE, or InTune, or Enterprise Mobility Management
  • PushMail, ideally Boxer or NeoCertified Secure Email
  • Secure Gateway, ideally UAG, or F5, or CAG
  • In depth knowledge of AD Domain Services
  • PowerShell or alternate scripting language

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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About our location

Crawley, United Kingdom

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